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Case Details |
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Case Code: HROB178
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| Case Length: 21 Pages |
| Period: 2013-2014 |
| Pub Date: 2015 |
| Teaching Note: Available |
| Price:Rs.500 |
| Organization : Zappos.com |
| Industry : e-commerce, Retail |
| Countries : USA |
| Themes: Corporate Culture/Organizational structure |
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Holacracy at Zappos |
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ZAPPOS GOES FLAT |
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| In December 2013, Zappos.com (Zappos), Las Vegas, USA-based online shoe and clothing retailer, decided to go in for with a key change by adopting a new organization structure based on the principles of Holacracy . As of 2013, Zappos, which had 1,500 employees, was the largest company to implement Holacracy. Tony Hsieh (Hsieh), the CEO of Zappos, invested US$ 350 million to reorganize the company into an enhanced holarchical system...
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